Update Frequency
RightPrice updates competitor prices daily to ensure you have current data.
Standard Updates
- All tracked products: Updated daily
Priority Updates
High-priority products may receive more frequent updates:
- Products in active pricing rules
- Recently repriced items
- High-value products
- Products you've starred
Last Updated Timestamp
Each price shows when it was last checked:
- "Just now": Updated within the last hour
- "X hours ago": Updated within the day
- "Yesterday": Updated in the previous 24 hours
Factors Affecting Updates
Product Priority
Products are prioritised based on:
- Active pricing rules
- Recent user interactions
- Match confidence score
- Category importance
Retailer Availability
Updates depend on retailer website accessibility. Occasionally updates may be delayed if a retailer site has issues.
Manual Refresh
Need the latest price immediately?
- Go to the product page
- Click the Refresh icon next to competitor prices
- Wait a few seconds for updated data
Note: Manual refresh is rate-limited to prevent abuse.
Data Freshness Guarantee
On Growth plans and above:
- All tracked products updated daily
- Automatic alerts if data staleness detected
Further Reading