Managing Your Subscription

Viewing Your Plan

1. Go to Settings > Billing
2. See your current plan:
   • Plan name and price
   • Billing cycle (monthly)
   • Next billing date
   • Matched product count

Plan Limits

Each plan has a limit on matched products:

• Starter: 100 matched products
• Growth: 1,000 matched products
• Professional: 5,000 matched products
• Enterprise: Custom limits

When you exceed your limit, you'll be prompted to upgrade.

Upgrading Your Plan

1. Go to Settings > Billing
2. Click Change Plan
3. Select a higher tier
4. Confirm the change

Billing adjustment: You're charged the prorated difference immediately.

Downgrading Your Plan

1. Go to Settings > Billing
2. Click Change Plan
3. Select a lower tier
4. Confirm the change

Note: If you have more matched products than the new plan allows, you'll need to review and remove matches first.

Cancelling Your Subscription

1. Go to Settings > Billing
2. Click Cancel Subscription
3. Complete the cancellation survey (optional)
4. Confirm cancellation

What happens:

• Access continues until the end of your billing period
• No further charges after cancellation
• Your data is retained for 30 days (in case you return)

Billing Through Shopify

All billing is handled through Shopify:

• Charges appear on your Shopify invoice
• Payment uses your Shopify billing method
• Manage payment details in Shopify admin

Invoices and Receipts

View billing history:

1. Go to Settings > Billing
2. Click Billing History
3. Download invoices as needed